Your Privacy

I adhere to the highest professional standards of privacy and data protection in my practice. What we discuss in consultations stays private. 

 

Here are my privacy and data standards if you are:

1. A private nutrition client

2. A potential client making an enquiry

3. A newsletter subscriber

4. A visitor to this website

1. When you are a private consultation client

I adhere strictly to the professional standards of the Association for Nutrition, of which I am a registered member. Client confidentiality is absolute, and whatever we discuss in the consultation room stays between us. I will never discuss your case with a third party, unless you instruct me to do so and provide me with your instructions in writing.

Before and during consultations or nutrition programmes you are invited to share personal information that enables me to better advise you.

I keep this information, along with the notes that I make on your case, with the sole purpose of supporting your nutritional health. It is never shared with any third parties, unless you ask me to do so, and provide me with your written consent to do this.

In accordance with GDPR European regulation, you can at any time:

  • Request access to all your personal data that I store;

  • Request the deletion of all your personal data that I store.

Unless you instruct me otherwise, I will keep your data safe and securely stored for 7 years, at which point it will be deleted.

Your data is stored on a secured and password-protected platform called Nutrium.

I run a paperless practice and do not keep any paper/printed records. 

2. When you make an enquiry by email or phone

When getting in touch you will usually supply me with your email or/and phone number. I will use the contact information you give me to provide you with the information that you need. If you do not wish to receive information from me, you can ask for your personal contact details to be deleted from my records.

3. When you subscribe to the newsletter

My newsletter is run on Wix.com's standard platform. It receives, collects and stores your email address in a secure database run by Wix.com, behind a firewall. 

By subscribing to the newsletter, you give your consent to received regular emails from me – and only me. Usually these will be about nutrition, recipes and details of cooking classes. 

Please note that your email address will not be shared with any third parties, and you can unsubscribe at any point by clicking the “unsubscribe” button at the end of a newsletter.

4. When you visit this website

This website is built and hosted on Wix.com’s standard platform. It collects the Internet protocol (IP) address used to connect your computer to the Internet, as well as computer and connection information. It uses software tools (cookies) to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

Wix.com’s platform uses the following cookies:

If you have any enquiry about your data and how it is protected, please get in touch at info@clemencecleavenutrition.com